HOUSTON, Texas -- When we call 911, we rely on them to quickly connect us to the help we need. During a 911 call placed last week, the caller says he was placed on hold for about three minutes, then ...

The Erie County 911 call taker accused of mishandling and cutting off a desperate call by a Tops employee during the mass shooting on May 14 wants people to reserve judgment prior ...

REPORTING LIVE. I’M JAMIE MAYES WLKY NEWS. ALL RIGHT. THANK YOU. JAMIE. HUNDREDS OF 911 CALLS FLOODED. METRO SAFE AFTER U.P.S. FLIGHT 2976 CRASHED IN NOVEMBER, KILLING 14 PEOPLE. AND WHILE THE CALLS ...

Almost five months ago to the date, Zeek Dziekan was lying on the ground, after getting shot in the chest.The D.C. firefighter who found himself on the other si ...

As some counties in Wisconsin have begun to use artificial intelligence for non-emergency 911 calls, Milwaukee is moving more slowly to incorporate AI. On Jan. 14, Milwaukee city leaders announced the ...

Aurelian, the AI platform built exclusively for emergency communications centers (ECCs) and public safety answering points (PSAPs), today announced the launch of Cora, an on-screen AI copilot designed ...

‘What3words’ is especially helpful if you're in a greenbelt, lake, park, trail, or highway, and you don't know exactly where you are You don't have to have the what3words app, but it saves call takers ...

Tampa police are taking 911 calls to the next level, letting callers show dispatchers what’s happening. With the caller’s permission, dispatch can now see live video from a phone camera, helping first ...

There is a system to easily track down your location so first responders can find you easily ‘What3words’ is especially helpful if you're in a greenbelt, lake, park, trail, or highway, and you don't ...