The company reaches a deal to compensate shoppers dating back to 2017 who returned an item but never got a refund or received an incorrect amount.

Amazon has started issuing payments to eligible Prime members as part of a $2.5 billion settlement over federal allegations that it misled customers. The online retailer agreed to the payouts in ...

Amazon reached a $2.5 billion settlement with the FTC, including $1.5 billion set aside for customer refunds over alleged ...

Amazon has opened a claims process for refunds tied to a $2.5 billion FTC settlement over Prime enrollment and cancellation practices. Eligible U.S. Prime members who did not receive automatic refunds ...

Amazon has started issuing payments to eligible Prime members as part of a $2.5 billion settlement over federal allegations that it misled customers. The online retailer agreed to the payouts in ...

If you’re an Amazon Prime member who didn’t receive an automatic refund in the past couple of months, you might still be eligible. However, proceed with caution because you might also become a scam ...

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

SEATTLE — Millions of Amazon Prime members are now seeing refunds after the company agreed to a $2.5 billion settlement with the Federal Trade Commission over how it signed people up for Prime and how ...