Self checkout was sold as the future of retail, a frictionless way to grab groceries and get out the door. Instead, a surge in theft and mounting public backlash is pushing some of the country's ...

More shoppers are stealing from self-checkouts, and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...