Guest expectations in the hotel industry have changed faster than ever before. Travelers now expect more than clean rooms and ...

The hotel of the future will not simply be smarter, greener, or more automated. By 2035, hospitality as we know it will have undergone a structural transformation—reshaped by technology, ...

IQ 's recent launch of Ava, an AI voice assistant built exclusively for hotels using StayNTouch as their property management system, offers a window into where the sector is heading. The company chose ...

Christine Lising, Director of Solutions Engineering, Americas at Shiji Group, discusses how empathy-driven design and AI innovation are enhancing efficiency, service quality, and guest experiences ...