Conversational agents resolve common issues instantly, improving employee productivity and satisfaction. The future of IT ...

Is digital transformation purely a question of speed? It would be easy to think so, given that transformation is commonly associated with a shift to more rapid deployment of software, features and ...

We find ourselves in an extraordinary moment in time, where data is transforming our world. This transformation extends from enterprise networks to everyday devices and sensors, such as smart watches, ...

In today’s digital landscape, IT operations are under more pressure than ever to deliver seamless performance, rapid issue resolution, and continuous innovation. Amid these demands, knowledge ...

Alessio Alionço is the founder and CEO of Pipefy, a global leader in AI-driven low code business process automation solutions. Traditionally, IT operations go like this: An incident occurs, monitoring ...

In March, the Treasury Committee delivered worrying news. Since January 2023, the top nine banks faced 33 days of unplanned outages. This excludes the payday system crash in February, which makes ...

LAS VEGAS--(BUSINESS WIRE)--HPE (NYSE: HPE) today announced a transformational vision for hybrid IT operations with ultimate simplicity through GreenLake Intelligence, a new agentic AI framework for ...

At its recent Cisco Live 2025 event, Cisco announced AgenticOps, a transformative approach to IT operations that integrates advanced AI capabilities to enhance efficiency and collaboration across ...

In your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World we learn how to make IT operations more efficient; how CISOs can restore trust after ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

Back in the day, “rogue IT” typically entailed departments building servers and putting them under their desks in an attempt to circumvent the IT department and all of the pesky security controls that ...