The rush of a dinner shift — the clatter of utensils, the sizzle from the kitchen, the constant, demanding dance between the front and back of the house — is an environment unlike any other. For a new ...
You walk up to the counter at Taco Bell, ready to order your favorite Crunchwrap Supreme. The employee smiles, takes your ...
When I was a restaurant owner, I kept seeing the same frustrating pattern play out. A new hire would start and the shift manager would be pulled off the floor to train them on the PoS system. That ...