Many agencies supported telework programs to some degree before the pandemic. As such, the transition to a high level of telework during the pandemic was not much of a challenge for them. Now that the ...

SaaS applications like Microsoft 365 can benefit an organization in a number of ways — but they can also pose the risk of data loss. Even though Microsoft hosts the infrastructure, this doesn't ...

In business, customer service and relationship management can mean the difference between bringing in new clients or losing revenue. But the federal government doesn’t have to worry about that, ...