'Is your energy bill too high? Here's how to complain to your supplier'

Consumer rights expert Martyn James explains everything you need to know about how to make a complaint to your energy supplier ...

'British Gas keeps issuing incorrect bills'

After multiple emails, British Gas admitted my bill was incorrect and requested up to two weeks to resolve it. But in March, the issue was still unresolved, and I escalated my complaint to the Energy ...
LBC

‘Complaints to Energy Ombudsman topped 100,000 last year’

The main problems were reported to be incorrect billing, poor customer service and problems switching suppliers. Complaints from customers to the Energy Ombudsman reportedly numbered more than 100,000 ...
GB News on MSN

E nergy bills too high? How to complain to your supplier using 'straightforward' procedure

Energy customers struggling to resolve disputes with suppliers are being urged not to abandon complaints, as consumer experts ...
BBC

British Gas took 15 months to refund me £1,500

A woman says it is "absurd" it took British Gas 15 months to produce a final bill and refund more than £1,500 of credit, despite the energy ombudsman telling the firm to do so nearly one year ago.