ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT …

ITIL provides practical, adaptable best-practice guidance that can be applied across industries, operating models, and levels of organizational maturity. It helps professionals and teams turn …

Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to standardize their …

Jan 29, 2026 · ITIL Foundation (Version 5) is now available for pre-order with 10% off. Build a strong foundation in digital product and service management and develop in-demand skills for today’s digital …

4 days ago · PeopleCert has announced ITIL Version 5 of the ITSM framework. Know what's new in ITIL latest version, what will remain, and how to upgrade from ITIL V3 and V4.

There are three levels of certification for ITIL: Foundation Certificate, Practitioners Certificate and Managers Certificate. For those holding these certificates, we are maintaining the ITIL Certification …

ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT services with business …

ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT services by …

ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and optimize costs, with …

Jan 6, 2026 · ITIL 4 puts service management into a strategic context by looking at ITSM, development, operations, business relationships, and governance holistically. Because ITIL 4 brings these different …