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  1. Route: Track Everything In One Place

    Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

  2. Returns & Claims - Route

    Let's find your order email

  3. Route

    Access the Route Brand Portal to manage your account and streamline your brand's operations efficiently.

  4. Returns & Claims - Route

    Returns & Claims - Route

  5. Route

    Good Afternoon! When you have new shipments, you can track them here.

  6. Route

    Forgot Password Enter your account's primary email to reset your password.

  7. Route

    Sign in to access your Route account and manage your brand's operations efficiently.

  8. Track - Route

    Route transforms generic carrier tracking into an immersive branded experience. Customize tracking pages with your logo, colors, and messaging to maintain brand consistency post-purchase.

  9. File and manage claims – Route

    How Route’s claims process works How do I file a claim on behalf of my customer? Claim status definitions How to check status of a claim Deadlines to file a claim Why was my customer’s claim …

  10. Route Acquires Frate Returns

    Jan 12, 2026 · Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting over $20 Billion in gross merchandise value to-date.