RingCX | Agent Scripting
1:08
RingCX | Agent Scripting
2.5K viewsNov 12, 2024
YouTubeRingCentral
Salesforce CRM RingCX = The dream team your customer experience has been waiting for. 💥 RingCX seamlessly integrates with your Salesforce CRM, giving agents a single interface for all interactions. This powerful omnichannel CRM integration enhances your agent and customer experiences by: • Simplifying agent workflows with an all-in-one platform • Boosting efficiency and productivity • Empowering agents to focus on delivering outstanding CX See how RingCentral and Salesforce work together to tak
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Salesforce CRM RingCX = The dream team your customer experience has been waiting for. 💥 RingCX seamlessly integrates with your Salesforce CRM, giving agents a single interface for all interactions. This powerful omnichannel CRM integration enhances your agent and customer experiences by: • Simplifying agent workflows with an all-in-one platform • Boosting efficiency and productivity • Empowering agents to focus on delivering outstanding CX See how RingCentral and Salesforce work together to tak
92 viewsNov 19, 2024
FacebookRingCentral
RingCX AVA Agent Assist | RingCentral
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RingCX AVA Agent Assist | RingCentral
Mar 14, 2025
ringcentral.com
🚀 Take your workflow to the next level! RingCX agents and supervisors can now access powerful capabilities right inside the RingCentral app—boosting productivity and streamlining customer support like never before! With RingEX, your team can already meet, message, and call seamlessly in the RingCentral app. Now, we’ve taken it further by empowering agents and supervisors to serve customers with an immersive, unified agent experience. In one beautiful workspace, agents can: ✅ Answer customer cal
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🚀 Take your workflow to the next level! RingCX agents and supervisors can now access powerful capabilities right inside the RingCentral app—boosting productivity and streamlining customer support like never before! With RingEX, your team can already meet, message, and call seamlessly in the RingCentral app. Now, we’ve taken it further by empowering agents and supervisors to serve customers with an immersive, unified agent experience. In one beautiful workspace, agents can: ✅ Answer customer cal
135 viewsDec 17, 2024
FacebookRingCentral
Agent coaching is most effective when it’s backed by real insights. This is where AI comes in to play. RingCX AI Interaction Analytics gives CX leaders a clearer view of performance trends, helping them identify coaching opportunities and deliver personalized feedback that elevates customer interactions. Paired with AI Quality Management, it supports continuous CSAT improvement by equipping agents and managers with impactful, actionable guidance. Learn how AI is shaping the future of CX coaching
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Agent coaching is most effective when it’s backed by real insights. This is where AI comes in to play. RingCX AI Interaction Analytics gives CX leaders a clearer view of performance trends, helping them identify coaching opportunities and deliver personalized feedback that elevates customer interactions. Paired with AI Quality Management, it supports continuous CSAT improvement by equipping agents and managers with impactful, actionable guidance. Learn how AI is shaping the future of CX coaching
157 viewsApr 10, 2025
FacebookRingCentral
How The Office Gurus use RingCX AI tools to train agents & boost CX
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How The Office Gurus use RingCX AI tools to train agents & boost CX
310 views8 months ago
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RingCX The AI Powered Contact Center That’s Changing the Game! #ringcentral #ringcx #contactcenter
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RingCX The AI Powered Contact Center That’s Changing the Game! #ringcentral #ringcx #contactcenter
441 viewsMar 31, 2025
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RingCX | AI features for seamless customer experiences
4.5K viewsAug 21, 2024
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The Office Gurus improves contact center agents’ effectiveness with RingCX
1.4K viewsAug 21, 2024
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RingCX - Digital Features [7 minute demo]
607 viewsApr 12, 2024
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RingCentral IVA - Intelligent Virtual Agent Solutions
Sep 18, 2024
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RingCX | Real-time AI summaries
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RingCX | AI-powered contact center demo
6.1K viewsApr 1, 2024
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7:45
Salesforce Agent for RingCX [8 minute demo video]
560 viewsMay 23, 2024
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0:07
Coaching your contact center agents just got smarter (and a whole lot easier), thanks to AI. 🧠 Supervisors can use RingCX AI Quality Management Coaching Insights to deliver personalized, targeted training for every interaction. Whether it’s enhancing call performance or refining service delivery, AI turns customer conversations into learning opportunities. Empower your team and elevate agent performance with RingCX: https://ringcentr.al/3YBPFz3. | RingCentral
88 viewsDec 12, 2024
FacebookRingCentral
3:53
Quick Wins in the RingCX Agent Experience [4 min demo]
230 viewsOct 18, 2024
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12:26
RingCX Unleashes AI Assist for Agents & Supervisors
454 viewsSep 5, 2024
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RingCX by RingCentral | Effortless customer experiences with AI
1.8M views11 months ago
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7:34
RingSense for RingCX Quick Demo Part 2 [8 minute demo]
348 viewsJun 27, 2024
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1:21
RingCX | AI Workforce Management
378 views8 months ago
YouTubeRingCentral
2:21
RingCX | Visual IVR Designer
1.8K viewsNov 12, 2024
YouTubeRingCentral
0:10
Why guess when you can know? Get the full story on your agents’ performance with the help of automated agent scoring, coaching, and feedback with AI. With RingCX AI Quality Management, supervisors can automatically score every customer interaction, tracking key metrics like sentiment and energy to get a complete view of agents' performance. View agent scorecards at a glance or dive into the details of each individual conversation with RingCX: https://ringcentr.al/3YpXg3j. | RingCentral
87 viewsNov 27, 2024
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45:06
RingCentral Scripting in Studio
2.2K viewsOct 1, 2021
YouTubeSunrays Learning
8:30
RingCX Workflow Editor - A Piece of CX
142 views6 months ago
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RingCX Easy Admin - How quickly can we get a new number working? [8 min demo]
537 viewsMar 28, 2024
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▸ Lux - AI Coding Agent for Roblox Studio [FREE]
4 months ago
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1:21
RingCX: Smarter customer experiences made simple
56.1K viewsNov 16, 2023
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6:01
Easy admin with RingCentral: Creating a simple IVR with RingEX [6 minute demo]
2.2K viewsSep 20, 2024
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8:59
First Look: RingCX from RingCentral [9 minute walkthrough]
2K viewsMar 14, 2024
YouTubeAllThingsCX
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